FAQs
Here are some of our most frequently asked questions.
Do you allow dogs?
While we love animals, we don’t allow pets in the backyard or inside the café. However, you're more than welcome to enjoy the picnic tables out front with your pet. It's a great spot to relax and enjoy our offerings while spending time with your furry friend!
Can I call to place an order for pick up?
We cannot take orders over the phone. All orders must be placed in person at the counter.
Can I make reservations or reserve a table?
Being a counter-service cafe, tables are first-come and we do not reserve them. Any reserved signs you may see are for paid Afternoon Teas which we host every other weekend by reservation. You are welcome to sit at a table up until the reservation time. If you would like a guaranteed space, we do rent out our Quiet Room by the hour. You can find availability and book online here: https://www.brentwoodsocial.com/quiet-room-rental
I’d like to make a reservation for Afternoon Tea today or tomorrow.
We’re so glad you’re excited about Afternoon Tea! Unfortunately, we require reservations to be made at least 7 days in advance to ensure the best experience for our guests. We offer Afternoon Tea on Thursdays, Fridays, and select weekends.
If your plans are flexible, you can check available dates and book your spot online at https://www.exploretock.com/brentwoodsocialhouse.
Need more information or details about Afternoon Tea? Check out our page online: https://www.brentwoodsocial.com/afternoontea
Why is Afternoon Tea cheaper on Thursdays?
We offer Afternoon Tea at a lower price on Thursdays as a way to give more people the chance to enjoy the experience during the week. Weekends tend to be our busiest time, with higher demand for Afternoon Tea reservations, so by offering a special rate on Thursdays, we’re encouraging guests to visit during quieter times.
I hear you have a Free Community Fridge. When does food arrive?
We do have a Free Community Pantry but we no longer have a fridge at our location.
We provide the location, but all items are donated by members of the community, so we don’t know when donations will arrive. The pantry is open 24/7 for both drop-offs and pick-ups.
For more information about community guidelines, what you can donate, and how to get involved, please visit https://www.brentwoodsocial.com/free-community-fridge. Thank you for supporting this community initiative!
Do you have a public printer?
We offer a publicly accessible printer through PrintWithMe. It can print in both black and white or color. You can find instructions, pricing, and FAQs at https://app.printwithme.com/location/bsh/.